More Australia IP Communications Stories
November 05, 2009
Choosing the Right Time to Replace a Fax Server or FoIP Solution
TMCnet Web Editor
These days, everyone is trying to save a buck. And it’s no wonder during a tight economy. But even with signs of an economic recover, business owners are still often holding off on plans to replace old technology.
When a product works, too often businesses owners become complacent and wait. But waiting too long can be a costly mistake. Old technology can be expensive in many ways. And in the weak this economy, companies need to account for every dollar and make it count.
How can companies decide when their Fax Over IP or FoIP products need to be replaced? That determination is based on several criteria, but many are paramount:
* What is the cost of support and maintenance?
* Is the legacy feature set affecting employee efficiency?
* Does the product support unified communication, such as VoIP or Outlook?
* Would a migration to new technology improve workflow, such as SharePoint or CRM?
Tom Linhard, president of FaxCore, a Denver-based fax server application provider, is offering companies some advice. He suggested that companies perform a two or three-year cost analysis and compare the savings to the cost of buying FaxCore (News - Alert).
“A company migrating to FaxCore can often justify the cost based on comparing FaxCore’s annual support and maintenance program to that of their current solution,” Linhard told TMCnet, whose company offers FoIP and fax over IP services. “FaxCore has acquired many new customers in the past year simply based on this cost analysis.”
As TMCnet previously reported, FaxCore has a very feature rich product offering, even though the price model is aggressive. Bundling many features as standard that are extra cost options with other products keeps the purchase price low and also provides integration with leading Microsoft solutions like Exchange, CRM, SharePoint and SQL.
The product also supports the latest Dialogic/Brooktrout solutions, which add to the ROI. Faster transmission speeds helps companies save on phone charges and the ability to implement a FoIP solution in a virtual environment saves on energy.
“Companies need to rely on their ‘Satisfaction Quotient’ as the ultimate decision criteria,” Linhard said. “In other words, when does a combination of high maintenance costs and limited features drop below the acceptable satisfaction level?”
Is it time to replace your fax server or fax solution with FaxCore? Click here to connect to a FaxCore representative.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney



